School Resources, Facilities, and Building Policies
Teaching Fellow Roles and Responsibilities
The teaching fellowship is meant to help ASC graduate students develop their pedagogical skills. For this reason, it is important for instructors to consider how the experience can be maximally beneficial for their future roles in the classroom. A key responsibility of an instructor with a teaching fellow (TF) is to help the fellow learn the norms as well as the arts of teaching. At the beginning of the semester, it is a good idea to meet to review the goals for the semester’s teaching fellowship. The teaching fellow may have specific skills that he/she is interested in developing (e.g., lecturing, designing assignments, etc.) and the instructor may have educational goals for the class that the fellow should learn to carry out.
It is important that the instructor make the norms of teaching explicit. The TF and instructor should meet regularly to discuss the best ways to approach student-related concerns, timelines for creating and grading exams and assignments, and other class needs.
Teaching fellows, like instructors, are expected to hold two office hours each week. Ideally, the TF hours should be different from the instructor’s hours (and from other TF hours, if there is more than one assigned to the course). Office hours should be consistently held and students notified if they are canceled or changed. Office hours are an opportunity for students to meet with TFs about exam preparation, paper writing, and course material clarification. In addition, TFs are expected be present at each class session and to do all of the class readings as part of learning the course.
Instructors should help the fellows learn good teaching techniques by providing the opportunity to carry out some of the following activities with appropriate supervision:
- Creating study guides
- Meeting with students about assignments
- Developing exam questions
- Grading exams and assignments
- Setting up classroom technology
- Recording attendance
- Maintaining the course Canvas site
- Sending course problem notices
- Helping to organize outside speakers
- Guest lecturing
Annenberg School regulations state that TF duties should take no more than 19.5 hours per week, on average, so as not to infringe on their other scholarly activities. While it is recognized that there may be some weeks that require more hours, and others that require fewer, an average of 19.5 hours must be respected.
If either the teaching fellow or the instructor have questions or concerns, please contact
The Annenberg Library supports the research and teaching of the School's graduate and undergraduate programs. In addition, the Library serves all research centers and projects at the school, the Annenberg Public Policy Center, and the wider University community. The Library is well-situated within the rich resource environment of the University and is only one block from the main Penn library, Van Pelt-Dietrich Library Center, which houses over two million monographs in the Humanities and Social Sciences. Included in this number is a world-class collection of titles in the field of Communication with particular strength in the areas of print media, political and health communication, broadcasting and telecommunications, mass media effects, film, television and new media, cultural studies, and communication in the developing world.
Seven computer workstations with high-speed Internet connections provide access to the University’s on-line catalog, FRANKLIN and to hundreds of research databases. Some of these databases provide full-text of news sources (Lexis/Nexis, Newsbank). Others index and abstract scholarly and professional journal literature--Communication Source, Web of Science, Scopus, Film Literature Index, and PsychInfo, to name a few. Still others provide visual materials (AP Photo Archive) or quantitative data (iPoll, Statistical Universe). Over 2000,000 e-journal titles are available, many with large back files thanks to journal digitization initiatives such as JSTOR and Project Muse. In addition computer stations, the Library’s beautiful open reading room is outfitted with soft chairs, capacious tables and booths, and a water station for cold and hot drinks. Students may use the computers already set up, borrow a lending laptop from the Circulation desk, or bring their own.
The ASC Library houses its own collection of reserve materials that support the curriculum of the School (over a thousand titles), approximately 6,000 reference volumes and over 300 titles of bound serials (many of these are fully or partially available electronically).
An important initiative of the Library is its burgeoning archival program that has a three-pronged focus: history of the field of Communication, fictional broadcast television writing, and journalism. History of the field collections include the papers of George Gerbner, Elihu Katz, Kurt and Gladys Lang, the International Communication Association (ICA), and the Communication Scholars Oral History Project Special. A large collection of prime time and afternoon soap opera television scripts comprise the Archive’s second focus, unpublished teleplays. Finally, our journalism materials include the KYW I-Team Reports 1978-1984 (local investigative television news), and some other small collections.
The Library also collects all Annenberg dissertations and Master’s theses and houses an eclectic collection of videos and DVDs relating to media or ASC courses.
Reference consultation with the Librarian, Sharon Black, can be made by phone (215-898-6106), e-mail (firstname.lastname@example.org), appointment, or drop-in (Room 216 in the Library). Other library services include Canvas Courseware support and document delivery for faculty and graduate students. For assistance with Canvas and course reserves contact Library Service Assistant, Min Zhong (email@example.com).
Reserve materials may be charged out by ASC faculty and students and by students from other parts of the University who have a valid Penn ID. The basic daytime borrowing period for reserve materials is four hours and is renewable provided others are not waiting to use the material. Reserve materials may also be checked out overnight, two hours prior to closing, (due within the first hour the next day). Increasingly the Library makes reserve readings available electronically in Canvas, the University’s course software. Graduate students may also be granted special arrangements (i.e. longer borrowing times) with reserve items not needed for a current course. Reference materials circulate for a month.
The regular loan period for the Van Pelt circulating collection is 120 days unless the item is recalled (in which case it is due within 10 days). Items not found in FRANKLIN or that are already checked out may be requested from another University though the EZ-Borrow or BorrowDirect services. Items from other libraries can be sent to Annenberg for checkout here; this takes a few days so if needed right away it is best to fetch the book yourself—if there’s no hurry it’s easy and convenient to select Annenberg as the pick-up location and wait to be notified upon its arrival.
NOTE: Fines are rarely collected at ASC unless a student shows a pattern of negligence. Alert the Librarian as soon as possible concerning e-mail notices you receive for Annenberg fines or lost materials. Fines accrued with other libraries in the Penn Library system must be paid or negotiated at the individual Library. Please note the ASC Library staff has no jurisdiction over fines at other libraries.
Access Policy for Students, Faculty and the General Public
All Penn students, faculty or staff member have access to the Library whenever it is open. The general public may use the Library from 9am-5pm weekdays. Prior arrangements should be arranged with the Librarian for access after 5pm or on the weekends to insure they are granted admittance by security personnel.
Information Systems, Computing, Classroom, and Audio/Visual Technology
The Computer Center of the Annenberg School for Communication at the University of Pennsylvania oversees many of the technology-related tasks at the school. Our staff is dynamic and experienced in a variety of technical backgrounds. Primarily, we manage, maintain, and develop an extended LAN in our main building at 3620 Walnut Street and our satellite office at the Annenberg Public Policy Center Building, 3901 Walnut Street, and the Richards Building. This includes, within each of two sites, their network hardware and software, interconnectivity, and connectivity to the Internet.
While ASC also provides support for many grants and research projects in ASC and the Annenberg Public Policy Center, members of the general Annenberg community benefit from the services provided by the computer center. Faculty, staff, and students with office assignments will have their own computer (or vm) with a suite of software applications to facilitate productivity, a school e-mail account, network drive space, web space available by request, network printing, and other facilities. Lab computers also may be available to members of the Annenberg community without office space. By special arrangement through faculty, students may have access to classroom technology and a digital media lab with scanning, digital audio/video editing equipment, and tape dubbing equipment. Fees for use may apply.
Use of Technology
In addition to the resources at ASC, the University of Pennsylvania offers many computing resources to the University community. Students should familiarize themselves with the resources available to them through the university computing structure by visiting the website for Information Systems and Computing (ISC), the university department for information systems. Within the university computing structure described by ISC, the Annenberg School computer center is your Local Service Provider (LSP). ASC graduate students are eligible to use school/university technology resources as long as they are in good standing and enrolled for credit or working on School authorized projects. Use of technology must pertain to the School’s teaching, research, administration, or related activities.
Information Systems Policies and Procedures
ASC adopts and adheres to the Computing and Networking Policies and Laws documented online by ISC. Please read these policies and submit any questions or concerns to firstname.lastname@example.org.
ASC supports only the software pre-installed on your workstation. Although we offer no training in its use beyond the orientation offered at the beginning of each school year, we recommend you send questions to email@example.com. A member of the computer staff may be able to provide some guidance.
As a general policy, user support is limited to hardware or software failure (i.e., when hardware or software fails to work the way it was designed to run). This includes problems with passwords, network connectivity, printer problems, e-mail accessibility, or other systemic malfunctions. We do not support home computers or networking problems outside of the Annenberg School or its satellite offices.
Members of the Annenberg community have access to network disk space (commonly called H:\ drive). Please use this space to store your school related files only. Please do not store important files on your C: (local drive). Your C drive is only 75 GB in size, and may fill quickly, especially if you use the desktop interface of any cloud storage applications. (Please use only the web interface for cloud storage applications because they create local copies of your cloud folders.) Additionally, please know your c: drive may be purged at any time without notice. Although we perform regular backups of our file servers (your H:\drive and web space), neither the Annenberg School for Communication nor the University of Pennsylvania is responsible for data loss of any sort as a result of using University information systems.
Office 365 Use Following Graduation
Continued access to Office 365 Email, Desktop, and Cloud after dissertation deposit will be provided for six (6) months after the recorded month of deposit (Penn + Box access is terminated immediately upon dissertation deposit): August (and May) deposits will have continued use of O365 until end-of-day on February 28; December deposits will have continued use until end-of-day on June 30. Exceptions to this policy will be considered only upon request by, and approval of, the advisor.
A few key points about the request form:
- Unless a shorter period is noted, requested resources will be extended for six months. Extensions beyond six months can be requested via the completion of a new form.
- There is a monthly cost associated with Office 365 and Qualtrics and a valid budget account number must be provided in order for the request to be considered for approval.
Important Information Regarding Computer Resources at the Annenberg School for Communication
The following information will help you access the computing resources available to you at the Annenberg School for Communication. Save this info!
You have three sets of computing credentials at ASC
- PennKey: Your PennKey credentials. These credentials are used to access Library information, Penn Directory, and other Penn Related resources. See http://www.upenn.edu/computing/pennkey/ for more information.
- PennO365 Email: Your PennO365 credentials are your username and password credentials for logging into your e-mail (both through Outlook at your workstation and through the e-mail web-client available on any computer with an Internet connection).
- The format for entering your PennO365 username is <Pennkey>@upenn.edu (your pennkey, without the brackets < >). This username and password are exclusively used for logging into your PennO365 account.
- The format for your PennO365 address is <firstname.lastname>@ asc.upenn.edu. This is your email address, separate from your PennO365 username. This is your outbound email address, and the only ASC email you should put on your business cards!
- Janus: Your Janus account is your username and password to login to the ASC network. These credentials are used for logging into your workstation, logging into the school’s VPN, mapping network drives, installing network printers, creating IT Help Desk support tickets, and making room requests through the school’s room request web page. When you are on your workstation, to login to Janus you enter your <username>. If you are connecting to a computer that is not a member of the Janus domain, then enter your username as janus\<username> (your Janus username, without the brackets < >). Please note that your ASC credentials need to be entered with a backslash and not a forward slash. The backslash is found above the Enter key on your keyboard.
Important websites to know
- The School’s Main Website www.asc.upenn.edu To login to the Annenberg website, you will login with your Janus credentials.
- The IT Help Desk Support Ticketing Site ithelpdesk.asc.upennn.edu Use this site to submit a support ticket regarding computer problems, or other AV/IT requests. Login with your Janus credentials.
- Room Request Site www.asc.upenn.edu/roomrequest Use this site to request the use of meeting rooms and class rooms. Login with your Janus credentials.
- General University Resources www.upenn.edu/u@penn Use this site to access university resources not specific to the Annenberg School for Communication. Login using your PennKey username and password
- University Software Download Site http://www.upenn.edu/computing/product Use this site to access University software available for download, including antivirus and SecureW2, (needed for PC access to AirPennNet). Log in using your PennKey username and password.
- Penn+Box Online File Sharing https://upenn.box.com/login This service is similar to DropBox and other web-based files sharing services. It also allows users to upload and share files, but it also has secure http (https) to protect and encrypt private files that are uploaded and any communication that occurs on the Penn+Box website. You’ll use your PennKey username and password to create your Penn+Box account. You’ll have 5GB of space to store files online. You can choose to share with specific users that you invite to your online file storage area. You can also download the Penn+Box application on your workstation or laptop, but NOT your VM, to access Penn+Box from your computer’s desktop in addition to logging in using the URL above in a web browser. If you using a VM, do NOT download dropbox, instead use the web interface.
- E-mail Web Client outlook.com/upenn.edu Use this site to access your e-mail from any computer connected to the Internet. Login with your PennO365 credentials.
- PennO365 Microsoft Office Suite Download https://www.isc.upenn.edu/how-to/penno365-office-365-proplus Your PennO365 account comes with 5 free activations of the Microsoft Office Suite (Outlook, Word, Excel, etc) for your personal computers. You can use these activations on a personal laptop and desktop, and this does not include mobile devices or university owned computers. To download, login using you PennO365 credentials and click the Install Office 2017 button in the top right corner.
- PennO365 OneDrive https://onedrive.live.com/about/en-us/ This service is similar to Google Drive and other web-based file sharing management services. Microsoft OneDrive, along with the rest of the Microsoft Office Suite, is available to you through your Penn Office365 account. While at ASC, you have 1TB of cloud-storage through OneDrive. You can share, collaborate, and save documents and access them on any computer with an internet connection. You will login using your PennO365 credentials.
- Horizon View Website https://desktop.asc.upenn.edu If you have a virtual machine (VM): Use this site to download the Horizon View Client so you can access your virtual machine (VM) from your home computer. (There are also VMWare View Apps for iPad, iPhone and Android which provide you similar access. Please see your device’s app store for downloading.) Login to the View website with your Janus credentials.
University Directory White Pages
Each school is responsible for listing its students in the University wide online directory. If you wish to be listed in this directory, please make arrangements by sending e-mail to firstname.lastname@example.org. You will automatically be added to the online directory using the email <your pennkey>@upenn.edu. It is recommended that your change your address listed there to your @asc.upenn.edu address, (<firstname.lastname>@asc.upenn.edu), to ensure the ability to participate in university mailing lists. Contact Support@asc.upenn.edu for information on changing your address, and changing what information displays to the public.
Audio/Video Facilities and Resources
Equipment such as tape recorders and transcribers may be checked out on a limited basis. Students must obtain an authorization from faculty via e-mail sent to email@example.com. Requests must be made at least 48 hours in advance and students may keep such items for a maximum of two weeks. If equipment is needed longer than two weeks, special arrangements must be made.
Facilities for duplication of videotapes or off-air recording (in limited quantities) are available to ASC scholars for research or classroom use only. Student use requires a faculty/staff request sent via e-mail to firstname.lastname@example.org for video services. Services are available to ASC researchers upon the submission and the approval of request e-mail to email@example.com detailing the services requested and the equipment needed. Requests will be approved based on staff and equipment availability.
LOGO: ASC and University Name
ASC and the University of Pennsylvania services and property, including ASC and University’s name and/or official logo and stationery are to be used solely by faculty and staff for School and University business. Faculty, staff and students are responsible for assuring that staff time, telephones, duplication services, mail services, computing equipment, office and classroom space, audio visual equipment, office supplies, etc. are used in a manner consistent with University policy.
Personal Data Changes
Students should inform the ASC Graduate Studies Assistant and the Business Administrator of any change of name, address, telephone, or social security number. Once a year the student should also submit the University personal data form for use by other University offices. Changes that may affect tax status should be reported directly to the Business Administrator.
Building and Equipment Access and Information
The 3620 Walnut Street entrance is normally open to ASC faculty, staff, and students from 7:30am to 11pm, Monday to Friday, except during holidays, summer, and other designated times. The weekend hours are from 10am to 6pm. The Main Office hours are 9am to 5pm, Monday to Friday. There is no access to the Main Office after hours or during weekends. Holiday access schedules are posted just before each holiday period.
Building Access to the General Public and Non-ASC Students
ASC is open to the general public from 9am to 5:30pm on regular University work days (Monday through Friday) and from 10am to 6pm on Saturdays and Sundays. ASC is open to those persons using the library, attending a special event, or attending a scheduled night class for which they are registered. Those persons not attending a special event or a scheduled night class must produce a valid PENN card and sign-in at the security desk located at the Walnut Street entrance. The Plaza doors are locked at 5:30pm Monday-Friday and 24 hours a day on weekends. All hours are subject to change by the Building Administrator.
Building Access After Hours
All persons must sign-in (and sign-out) after 5:30pm. In addition, ASC security has been instructed to deny building access after 5:30pm to all persons who do not have a valid PENN ID. Only authorized individuals and those with pre-approved written permission from the Building Administrator may enter or remain in restricted areas of the building after hours and on weekends. Restricted areas include grant project rooms, labs, research offices, individual faculty or staff offices, the main office (Room 200), the video lab, classrooms, and the ASC Forum. Written approval, at least 24 hours in advance, must be obtained from the persons authorized to give access to their area. However, before access is granted by ASC security, the building administrator must sign-off on the approval. Any unauthorized individuals found in restricted areas will be escorted from the area and/or building. In addition, any authorized person may ask to see an individual’s identification at any time.
Student Office Space
A limited number of rooms may be provided each year for use as shared offices by eligible ASC graduate students. The number and location of these offices may change each year. Assistants, hourly paid assistants, research scholars, and dissertation research fellows are currently eligible for office space subject to availability.
The general allocation formula is:
- A student who has transferred three or more credits into the program is eligible for an office for four years.
- A student who has transferred fewer than three courses is eligible for an office for five years.
A list of students eligible to be considered for office space is prepared by the Assistant Dean. The assignments may change each year. Students will move offices by August 1.
Key Check-Out to Student Offices and Classrooms
Keys to student offices may be checked out in August. Keys must be returned when a student leaves the office, moves to a new office, or upon graduation. There is one time forgiveness for a lost key and then a $10 fee per key for all lost office keys. Upon faculty request, teaching assistants and research assistants are permitted to sign out classroom keys granting access to classroom audio/visual equipment. These keys are checked out for the scheduled class and the student must present a valid Penn card ID to receive classroom keys; the Penn card ID will be returned upon receipt of the key. There is a $25 fee for all lost classroom sign-out keys.
A copier is available for use by ASC graduate students, faculty, and staff in the student area. This machine has both reduction and enlargement capabilities.
The copier located in Room 200 is for faculty and staff use ONLY. This machine has enlargement, reduction, collating, and stapling capabilities. Teaching or Research Assistants who need to use the copier for class materials should contact their supervising professor for permission. Large jobs should be scheduled at least 48 hours in advance with the Main Office. Persons unfamiliar with the machine’s operations should consult a member of the main office staff for instruction prior to the first use.
One coin operated copier is located in the Annenberg Library.
A fax is located in Room 200 for use by faculty and staff for official school business. Students may use the fax machine to receive faxes only.
After classrooms are assigned for regularly scheduled ASC and University courses each semester, unused rooms may be available for meetings and events. To get information about scheduling classroom space or to book a room in the Annenberg School, please use Room Request. Regularly-scheduled classes have priority over all special event requests. As a general rule, classes are not moved in favor of special events. With some events, there may be a rental, housekeeping, security, and/or an AV charge. No meeting or event may be held in an unused room that has not been scheduled in advance (48 hours or more) with the Building Administrator. Last minute requests and special events in general are scheduled at the discretion of the School administration. Space availability does not guarantee that a reservation will be accepted.
United States mail is delivered to the School Monday through Friday (except on federal holidays). University internal mail is delivered each University working day. Outgoing mail (both internal and U.S.) is picked up each working day by the University Mail Service. Outgoing mail that is not part of the school’s official business will not be picked up unless the proper postage is affixed.
Individual mailboxes are provided in the main office (Room 200) to ASC faculty and full-time staff. Every graduate student has a mail box on the first floor of the school. The same key that opens a student’s office opens the student mail closet. Both incoming mail, fax and telephone messages are placed in mailboxes as they arrive. Due to space limitations, boxes should be checked daily.
Copyrighted Works (Use In The Classroom)
The Annenberg School and the University of Pennsylvania are committed to compliance with federal guidelines regarding the duplication of copyrighted works for use in the classroom. Whenever necessary, the person requesting duplication should obtain the appropriate permission of the author and should make sure the copyright notice is included on each copy. Specific guidelines are discussed in the University of Pennsylvania Faculty/Staff Handbook.
Food and Beverages
Food and beverages are NOT permitted in ASC classrooms, media and research areas, or the library. Food and beverages are permitted in the ASC Graduate Student lounge (Room 103); in the Plaza Lobby, which is the School’s designated public eating area; and in private offices. All members of the ASC community are expected to help to insure that this policy is carried out by setting a good example and by reminding offenders of the School policy. Occasionally, special events will include food and drink in areas where it is otherwise not permitted. Those occasions have been scheduled in advance with the Events Coordinator or the Building Administrator. The food and drink in those instances is provided by a professional caterer and the group sponsoring the event has paid a housekeeping charge to ensure that the area is cleaned up promptly.
The Annenberg School supports and enforces the University’s policy on alcohol use, which is published annually in The Almanac. In addition, alcohol may be served only at events scheduled in advance with the Director of Special Events.
Smoking is NOT permitted in the ASC building.
Living and working in an urban environment requires that students, staff, and faculty exercise appropriate caution. The School and University have taken a number of measures to help safeguard the well being of all who study and work on the campus. ASC employs a security firm to augment the service provided by the University of Pennsylvania. One or more security personnel are on duty in the building during the hours it is open. Security personnel check the identification of persons entering and leaving the building, are authorized to check the ID of anyone who is in the building using its facilities, patrol the halls to insure areas are secure, provide information to persons unfamiliar with the facility, and exercise crowd control during special events. They should be called upon whenever anyone feels unsafe in the building. The phone number at the Walnut Street entrance is 8-1881 from a campus phone. In the event of an emergency or theft, please contact the Building Administrator or Security.
The University of Pennsylvania has a police department of both uniformed and plain clothes officers. They provide security throughout campus outdoors and on the perimeters of University buildings. Emergency phone number is 511 from a campus phone. Off campus or via a cell phone call 215-573-3333. Students are encouraged to program this number into their cell phones.
Accidents and Incidents
Accidents should be reported immediately to the Building Administrator, the security officer on duty at the Walnut Street entrance, and/or to the receptionist in Room 200. If there is any possibility of injury, the person(s) involved should go to the University of Pennsylvania Medical Center for examination. The Department of Public Safety, if notified, will assist in transporting the injured party. An accident report must be filed with the Building Administrator in writing within 48 hours.
Incidents involving theft, damage to property, suspicious activity and/or persons etc., should be reported to the Building Administrator (8-2996), the security officer at the Walnut Street entrance (8-1881) and/or a staff member in the main office (room 200/8-7041). Crimes in progress and crimes against persons or property should also be reported to the Department of Public Safety and Building Administrator. The emergency number is 511 from any campus phone or 215-573-3333 from a cell phone or off campus. In the event of serious crime, the Department of Public Safety is always notified before the Philadelphia City Police are called. When in doubt, always call the emergency number first.
The Transportation Office of the University offers an Escort Service throughout the campus and nearby locations. The service should be contacted in advance of its need. The number is 898-RIDE (available 6pm-3am) or 898-WALK (available dusk to 3:00am weekly). There is also a campus bus that operates on a variety of routes throughout University City in the evening. Persons must show a valid PENN card to use the bus. There is no charge. Campus bus schedules are published in the Daily Pennsylvanian and in the Almanac early in each semester.
Security Telephones and Campus Telephones
Yellow security telephones mounted around campus are direct lines to the campus police. These phones are identified by the blue light over the bright yellow telephone box. There is a security phone mounted on the wall of The Annenberg Center at the west end of The Annenberg Plaza. There is a security phone at the intersection of 36th and Walnut streets. Security phones are also located in public subway stations in the University area. The Annenberg School also has campus-only phones installed on each floor of the building. These are beige wall-mounted phones that can be found in the building hallways.
Bicycle racks are provided at the east plaza entrance and at the Walnut Street entrance to the building. With the exception of bicycles destined for locked faculty offices, bicycles may not be brought into the building. The School and the University are not responsible for theft or damage to bicycles or any other personal property. However, the Department of Public Safety can assist bicycle owners with information on registration, engraving for identification, and the best methods for securing bicycles when not in use.
To discourage theft, lock the office doors even when leaving for only a moment. Keep small valuables such as handbags, wallets, radios, calculators, etc. out of sight. Do not leave books and other possessions unattended in the library, restrooms, halls, or other open places. Use the escort service when leaving the building alone at night. (Please report suspicious persons and activity.) Keep office doors closed and locked when working in the evening and on the weekends. Be alert to your surroundings.