Coronavirus COVID-19 Updates for the Annenberg Community

This page is designed to present helpful guidelines, recommendations, and IT tools for faculty, staff, and students of the Annenberg School for Communication in response to the global outbreak of coronavirus disease (COVID-19).

New developments are emerging quickly, and above all, we urge you to follow the recommendations and guidelines from local, state, and federal authorities. In addition, we will update this page as new information becomes available. 

Fall Semester Planning

The University of Pennsylvania has issued guidance on Fall Semester 2020. Annenberg will be issuing its own guidance shortly to explain how this applies to the Annenberg School building, classes, and community.

Official Resource Pages for Information on Coronavirus Disease (COVID-19) 

The following organizations have set up official coronavirus disease (COVID-19) pages, in an effort to keep the public up-to-date:

Resources for Graduate Students

To respond to the needs of our graduate students, the Annenberg School has created this page of graduate student resources. Please note that a Janus login is required to access this page. 

Building Hours & Operations

All Penn classes for the remainder of the Spring semester will be held virtually, and all conferences, symposia, and meetings on campus are canceled. In addition, Penn's Summer Session I and 11-week Summer Session will be held virtually. 

The Annenberg School building at 3620 Walnut Street will be closed until further notice. All staff are working from home. Faculty, students, and staff who need access to their belongings inside should contact Deborah Porter and Patty Lindner.

All Penn Libraries, including the Annenberg School Library, are closed, though library staff will be available remotely to help with courses, research, and other queries as usual. We are unable to provide access to the physical collection, however, and so the Scan & Deliver and Books by Mail services are temporarily unavailable. Please email librarian Sharon Black with any questions. 

If You Are Feeling Sick

In accordance with current guidelines, if you are feeling unwell and do not feel better after 24 hours, seek medical guidance.

Additionally, if you are unable to teach or work remotely due to illness, please contact the following according to your role:

Penn-HR COVID-19 Resources for Faculty, Staff, and Supervisors

Please refer to the Penn Division of Human Resources webpages listed below for helpful information. Email Donna Burdumy with any questions. 

IT Resources for Remote Access

Annenberg faculty, students, and staff have access to the following online tools to facilitate remote productivity. For additional help with any of these, please contact support@asc.upenn.edu or call 215-573-8361 from 8am to 6pm. Please note that during the week of May 4, the IT support phone line will have extended hours from 8am to midnight! 
  • Zoom: Zoom is a powerful videoconferencing suite that allows you to hold virtual meetings with up to 200 participants (or more, if needed). Annenberg has a limited number of licenses. Please contact support@asc.upenn.edu if you require one. The free version of Zoom is limited in the number of participants and the duration of the call.  

  • Virtual Desktops: Annenberg faculty, staff, and students can use virtual desktops that will allow you to run a version of Windows 10 through your web browser or VMWare Horizon client. These virtual desktops will allow you to connect to your network drives (i.e. H: drive or other shared drives and printers).

  • Penn+Box: This cloud storage solution allows you to store, retrieve, and share files between computers and collaborators. For more information, visit ISC’s Penn+Box page.

  • Forwarding your PennNet phone: Please find instructions here for forwarding your PennNet phone to an off-campus number. This will allow people phoning your office at Penn to reach you in a remote location. 

  • Penn has enhanced its virtual IT support for students. Click here to read about its 24x7 support by phone or email, with a focus on Zoom, BlueJeans, and Canvas.

Resources for Teaching and Learning