Krippendorff interviewed on the subject of intra-organizational conflict

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Management journalist Kerstin Richter interviewed Klaus Krippendorff in Vienna on issues of intra-organizational conflict and the ability of dialogue to keep interpersonal relations open and alter organizational networks. The interview appeared as "Communication and the Viability of Organizations" in Lernende Organization 21, September/October, pages 36-41 (in German).