Resources to Support Work & LIfe

Penn is committed to supporting faculty and staff as they balance the competing demands of work and personal life and offers a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Information about the most commonly used resources and programs is below, and information on additional offerings can be found on the Work and Life Support webpage.

Employee Assistance Program

Penn's Employee Assistance Program (EAP) provides eligible faculty and staff and their immediate family members access to free, confidential, around-the-clock counseling and referral services for personal and professional life issues. EAP services are available by phone, online, and through face-to-face sessions.

Call the EAP Health Advocate 24 hours a day, 7 days a week at 1-866-799-2329.

Financial & Legal Resources

Free, confidential, 24-hour-a-day phone service provides Penn faculty, staff, and their immediate family members with support for financial and legal challenges. All benefits-eligible faculty and staff can access these resources by calling Worklife Resources at 1-888-321-4433.

Legal Services

Receive 30 minutes of free legal consultation over the phone with a qualified legal professional. (The number of initial consultations per year on each new legal topic is limited.) Get professional help with:

  • Estate planning​
  • Divorce
  • Adoption
  • Landlord/tenant matters
  • State and Federal tax issues
  • Consumer law
  • Referrals to local attorneys

Finance

Take advantage of unlimited over-the-phone access to financial guidance about everything from managing current debt to making decisions about future purchases. Worklife Resources can help you answer these questions and more:

  • How can I improve my credit score?
  • How can I better manage my debt?
  • Do I need to adjust my payroll tax withholdings?
  • Do I have the right amount of insurance?
  • How can I stick to my budget?

Care.com

Through Penn's partnership with Care.com, benefits-eligible faculty and staff can access a complementary premium monthly membership to Care.com Search for housekeeping, child, pet, and adult care.

The services offered by care providers on Care.com include: babysitters, nannies, tutors, daycare centers, senior caregivers, dog walkers, pet sitters, housekeepers errand runners, and more.

Visit penn.care.com to get started, or call 855-781-1303.

Backup Care

Through it's partnership with Care.com, Penn's BackupCare allows Penn faculty and staff to arrange temporary backup care in their home, at an out-of-town business location, or at an adult relative's residence any time (day or night, seven days a week, including holidays), from a caregiver who meets the specific needs and expectations required. Benefits-eligible faculty and staff are allowed up to ten days of subsidized backup child or adult care per calendar year. Fees vary and advanced registration is encouraged. To register visit penn.care.com.

Return to the Staff Information Page