Training & Development Resources

Career Coaching

Career Coaching is a free, confidential support service for full-time and part-time staff who have been employed in their current position at Penn for at least one year. It provides consultations about career development, skills, and mobility. Take part in individual coaching sessions, learn to assess your skills and values as they relate to your professional life, see how you can grow in your current job, and polish your résumé-writing skills. Visit the Career Coaching page for more information and to make an appointment.

Penn's Learning & Development Office

The university's Learning & Development Office provides many professional and personal development opportunities for staff throughout the year. A variety of courses are offered each month, from lunchtime brown bag seminars to multi-part skills development sessions. Learn about and register for upcoming sessions on the Learn & Grow website.

Email Best Practices

The ASC Office of Human Resources has prepared a Professional Email Writing & Best Practices presentation for school staff and supervisors. You can view and download the presentation here.

The university also has an agreement with, an online video training service that provides instructional videos covering a wide range of software products, technologies and business topics. The agreement allows all Penn full-time and part-time faculty and staff to take advantage of the hundreds of course offerings available, and new courses are added weekly. provides a convenient learning experience. Courses are designed for all learning levels and are often presented in three- to five-minute segments. Playlists make it easy to manage and customize your experience, and bookmarks allow easy reference to favorite course sections. Access to is available 24/7 from your desktop or mobile device, allowing you to learn at your own pace and schedule. Whether you’re looking to brush up on existing skills, learn new skills or explore what’s up and coming, make part of your professional development.

To access at Penn, go to and authenticate via your PennKey and password. Supervisor approval should be obtained before enrolling in courses that will be taken during work hours.

Library Orientation

The school librarian provides library orientations to anyone interested in learning more about the resources available at the Annenberg library and other Penn campus libraries. Email librarian Katie Rawson to arrange an orientation session.

Return to the Staff Information Page