Julia Ticona, Ph.D.
- Assistant Professor of Communication
Ticona’s research investigates digital inequalities in the world of work. She uses the methods of qualitative social science to examine the role of gender, race, and class in technologies of low-wage work, including phones, platforms, and management systems.
Julia Ticona is an assistant professor at the Annenberg School for Communication, where her research investigates the ways that digital communication technologies shape the meaning and dignity of precarious work. She uses qualitative methods to examine the role of mobile phones, algorithmic labor platforms, and data-intensive management systems in the construction of identity and inequality for low-wage workers. She also collaborated on an amicus brief on behalf of Data & Society for Carpenter vs. U.S. before the U.S. Supreme Court. Her book, about the “digital hustles” of high and low-status freelancers in the gig economy, is under contract with Oxford University Press. Previously, she was a postdoctoral scholar at the Data & Society Research Institute and is now a Faculty Affiliate. She is also an Associate Fellow at the Institute for Advanced Studies in Culture. She received her Ph.D. in Sociology from the University of Virginia, where she was a member of the Society of Fellows, and her B.A. from Wellesley College. You can find her work in New Media & Society, Information, Communication, and Society, as well as Wired, FastCompany, and Slate.
- B.A., Wellesley College, 2009
- M.A., University of Virginia, 2011
- Ph.D., University of Virginia, 2016
“Invisible Work, Visible Workers: Visibility Regimes in Online Platforms for Domestic Work” in Beyond the Algorithm: Qualitative Insights for Gig Work Regulation. Cambridge University Press, 2020.
“Trusted Strangers: Carework Platforms’ Cultural Entrepreneurship in the On-Demand Economy.” New Media & Society, 2018.
“Strategies of Control: Workers’ Use of ICTs to Shape Knowledge and Service Work.” Information, Communication & Society, 2015.
- COMM 4320 (formerly 432) Digital Inequalities
- COMM 7650 (formerly 765) Digital Inequalities
- COMM 8150 (formerly 815) Labor, Communication, and Technology
- COMM 8370 (formerly 837) The Meaning of Measures: Quantification, Culture, & Digital Technologies
- COMM 8490 (formerly 849) Labor in the Digital Economy
- COMM 3120 Studying Digital Worlds: Qualitative Social Science for Research
- COMM 5230 (formerly 523) Qualitative Ways of Knowing
CARGC Global Media & Communication Podcast Launches on New Books Network
The Global Media & Communication podcast furthers CARGC’s goal to explore multimodal scholarship during the 2022-2023 academic year